COVID-19
PatrioticApparel.Shop ensures satisfactory customer experience. Return policy is set for 7 days of delivery only applicable on products that are “Not-Custom” orders.. If qualifies, you can return or exchange within 3 days of delivery.
Once we have received and inspected your return (usually within 72 hours of receipt), your exchange order will be processed and delivered to you within next 7 to 10 business days. In case of refund, it will be issued within 7 business days and you will receive an email confirmation that your return is completed. Refunds will be made onto the original mode of payment and will be processed within 7 business days depends on the issuing bank of the credit card.
The customer is also entitle for refund/return, in the following cases
- Wrong product received by the customer
- Products has some defects
- Product damaged in shipping
- Product is tampered
Personalized or other customized product may not be returned for refund or exchange under any circumstances.
Also please note that in case of returns, customers would have to bear charges for shipping back the item to us.
Custom Orders
Return and Alteration
We are committed to get you your perfect Premium Jersey in the first go. However, if your custom order doesn’t fit you well, we do the first alteration free of cost.
How we strive to achieve Win-Win Situation? Custom bespoke apparel can be tricky and also keep us on our toes to achieve a win-win situation. The need of return can occur due to the following reasons.
Design & Quality Solution: Before dispatching your order, we share pictures of your actual product with you. You can review the design, material and stitching before we dispatch it. So this reason is potentially eliminated.
We do not accept returns against refunds for custom orders. Please understand that your custom order is specially made for you. All details including style, material, accessories are as per your choice and we are not likely to sell it to anyone else.
Returns & exchanges are not accepted. All customized products with custom designs, texts, numbers are final sale.
If you have problems with your order, please Chat with us here or send an email to info@patrioticapparel.shop
Note “Review may take 2 to 3 business days to evaluate If the product qualifies for Return or Exchange”
we have implemented enhanced hygiene protocols and are providing regular briefings to ensure that all of our teams are aware of the new measures. In addition, we are now running separated shifts with no overlap in order to minimize the number of employees onsite at any one time. In our offices, we are encouraging remote working wherever possible and are in daily communication with our teams to ensure that they are receiving all the support from us that they require.
FAQS
- Free Shipping on all orders.
- 3 Day Express Shipping option is available.
- Orders will be shipped within 5-7 business days, outlying areas may take longer for delivery.
- Monday to Friday service delivered between 8am and 8pm excluding weekends and bank holidays.
- Most orders processed, shipped and delivered within 5-10 business days, outlying areas may take longer.
- All orders on a standard service are delivered by USPS, FedEx, UPS.
- Orders to Channel Islands: USA VAT will not be charged, however our global selling price will remain the same.
- Delivery between 8am-5pm on weekends, excluding public holidays.
- Orders placed after 1pm on Friday will be processed on the next business day excluding holidays.
- Orders placed after 3pm on Saturday will be processed on the next business day.
DELIVERY TO PO BOX:
USPS PO Box, It is essential for successful delivery that a valid contact name and consignee telephone number is provided.
Contact-free delivery is now standard process for all USA domestic deliveries and includes photo capture proof of delivery. Customers will not be asked to sign for their parcels and drivers will take a photo of the parcel as proof of delivery.